Organizations are spending billions of dollars every year training employees. Why are organizations sending their employees to training?
They often don't know. Many managers don't believe that training really works. But training is a quick fix. And even if training isn't the appropriate solution to a problem, many organizations automatically implement training for lack of a more reasoned, thoughtful approach.
Here's the approach you've waited for: performance improvement. Fuller and Farrington show you how to achieve measurable gains by implementing this revolutionary technique at your organization.
"A practical guide for identifying and eliminating the root causes of business problems. Business leaders and human resource professionals responsible for turning around bottom-line results will find From Training to Performance Improvement well worth the read."
Kathleen Dalton, Procter & Gamble
"Clear, concise, and compelling. This book is a great asset for executives and management teams who are seeking ways to make changes that will count."
James J. Hill, manager of executive education, Sun Microsystems
"A must for human resource development professionals and managers interested in moving their organizations from training to a business-goalBfocused performance improvement system. Fuller and Farrington have `been there.' They give the reader the benefit of their considerable experience on how to guide large and small organizations toward a human performance technology strategy. Unique, persuasive, and field-tested."
Richard E. Clark, professor and director, doctoral program in human performance at work, University of Southern California
You'll learn how to

• Explain and sell the notion of performance improvement to organizations
  
• Surmount obstacles that can prevent organizations from achieving their full potential
  
• Demonstrate the results of your efforts . . . and much more!

As director of learning at a Fortune 200 company, where he worked for eighteen years, Jim Fuller helped to lead his corporation to a performance breakthrough. In this hands-on resource, Fuller and seasoned consultant Jeanne Farrington show you how to make this transition at your organization.