Five-Star Customer Service - Ted Coiné
-25% su kodu BOOKS
Pristatymas per 15-21 d.d.
30 dienų grąžinimo politika
A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eye ... Visas aprašymas
Jums taip pat gali patikti
TOP
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
Thinking, Fast and Slow
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
Never Split the Difference: Negotiating as if Your Life Depended on It
-25% su kodu BOOKS
Yra sandėlyje
TOP
The 7 Habits of Highly Effective People. 30th Anniversary Edition: Powerful Lessons in Personal Change
Jim Collins, Sean Covey, Stephen R. Covey
-25% su kodu BOOKS
Yra sandėlyje
TOP
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
The Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness
-25% su kodu BOOKS
Yra sandėlyje
TOP
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
Vienna: How the City of Ideas Created the Modern World
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
Empire of AI: Inside the reckless race for total domination
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
The Infinity Machine: Demis Hassabis, DeepMind, and the Quest for Superintelligence
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
The Hard Thing about Hard Things: Building a Business When There Are No Easy Answers
-25% su kodu BOOKS
Yra sandėlyje
TOP
Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
Co-Intelligence: Living and Working with AI
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
Surrounded by Idiots Revised & Expanded Edition: The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
The Common Good Economy: A New Compass
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
One Up On Wall Street: How To Use What You Already Know To Make Money in the Market
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
TOP
The Effective Executive: The Definitive Guide to Getting the Right Things Done
-25% su kodu BOOKS
Turime sandėlyje pas mūsų tiekėją
Aprašymas
A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.